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Mercedes-Benz Capacity recalls

6 official recall campaigns for the Mercedes-Benz Capacity, published by vehicle safety authorities in Germany and UK, covering model years 2012–2024. The most recent was issued in 2026. A recall applies to specific build dates and VINs, so check yours before assuming it's affected — or not.

• 6 campaigns
• 4 rated high risk
• Latest: 2026
• 🇩🇪 Germany
• 🇬🇧 UK

Common Mercedes-Benz Capacity recall issues

The parts and failures that come up most often in these campaigns.

• Suspension 1

Mercedes-Benz Capacity recalls by year

• 2026 · 1
• 2024 · 2
• 2020 · 3

Mercedes-Benz Capacity recalls in 2026 (1)

• Mercedes-Benz Bus TRAVEGO, ETOURISMO, TOURISMO, CITARO, CAPACITY, CONECTO, ETRAVEGO — safety recall (Germany) 2026-08-18 🇩🇪 Germany 54.30M26383A
  Medium

Mercedes-Benz Capacity recalls in 2024 (2)

• Mercedes-Benz eCitaro, Citaro — Bus recall (EU Safety Gate, DE) 2024-08-30 🇩🇪 Germany · 🇪🇺 EU Safety Gate Model years 2017–2024 A12/02485/24 / 72.00M24285A
  High risk
• Mercedes-Benz CITARO, ECITARO, CAPACITY — safety recall (Germany) 2024-06-14 🇩🇪 Germany 72.00M24285A
  High risk

Mercedes-Benz Capacity recalls in 2020 (3)

• Mercedes Benz Bus CAPACITY, CITARO, CONECTO. — Possibility that the plastic roller piston may detach from the axle (UK) 2020-09-30 🇬🇧 UK Model years 2019–2020 R/2020/229
  High risk
• Mercedes Benz Bus CITARO U, CITARO, CITARO G NGT — The suspension roller piston may detach from the axle (UK) 2020-07-23 🇬🇧 UK Model years 2016–2019 R/2020/215
  High risk
• Mercedes Benz Bus CITARO U, CAPACITY L, CITARO G — The sealing of the roof driver air conditioning system could be insufficient (UK) 2020-03-02 🇬🇧 UK Model years 2012–2019 R/2019/361
  Medium

Mercedes-Benz Capacity recalls by country

How to check if your Mercedes-Benz Capacity has a recall

A recall covers specific build dates and vehicle identification numbers (VINs), not every Mercedes-Benz Capacity on the road. To see whether yours is affected:

1. Look up your VIN or registration on the official recall checker for the country where the car is registered: KBA (Germany), DVSA (UK).
2. Ask an authorised Mercedes-Benz dealer: recall repairs are free, including on used cars and cars serviced elsewhere.
3. Add the car to your watched vehicles on Recaller Book and get an email when a new campaign is published for it.

Other Mercedes-Benz models with recalls

• Sprinter recalls 545
• C-class recalls 331
• GLC recalls 321
• E-class recalls 277
• Vito recalls 243
• CLA recalls 239
• GLE recalls 225
• S-class recalls 205
• A-class recalls 202
• CLS recalls 183
• C-klasse recalls 178
• Actros recalls 164
• AMG GT recalls 150
• GLA recalls 148
• E-klasse recalls 146
• Arocs recalls 140
• C200 recalls 133
• S-klasse recalls 111